Privacy Policy

Effective Date: December 2025

INTRODUCTION

This Privacy Policy explains how Catchup Education ("Catchup," "we," "us," or "our"), a product of Mike and Boma Ventures Limited, collects, uses, stores, and protects your personal information when you use our mobile application, website, and related services.

INFORMATION WE COLLECT

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and profile details you provide during registration
  • Educational Data: Your exam preferences, study progress, quiz results, and learning analytics
  • Payment Information: Transaction details processed through our secure payment partners (Paystack)
  • Device Information: Device type, operating system, and app usage data
  • Usage Data: How you interact with our platform, features used, and session duration

HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and improve our educational services
  • Personalize your learning experience
  • Process payments and manage subscriptions
  • Send important updates, notifications, and promotional content
  • Analyze usage patterns to enhance our platform
  • Comply with legal obligations

DATA PROTECTION

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

DATA SHARING

We do not sell your personal information. We may share data with:

  • Service providers who assist in platform operations (e.g., payment processors, analytics)
  • Legal authorities when required by law
  • Business partners with your explicit consent

YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Export your data in a portable format

ACCOUNT DELETION

You have the right to request deletion of your CatchUp Edu account and associated personal data. To request account deletion:

How to Request Account Deletion:

  1. Send an email to support@catchupedu.com with the subject "Account Deletion Request"
  2. Include your registered email address in the request
  3. We will verify your identity before processing the deletion

What Data is Deleted:

Upon account deletion, we will permanently delete the following data:

  • Your personal information (name, email, phone number)
  • Your account profile and settings
  • Your practice history and exam results
  • Your progress tracking data
  • Your subscription information

Data Retention:

We will process your deletion request within 30 days of verification. Some data may be retained for legal compliance purposes as required by applicable laws, but will not be used for any other purpose.

COOKIES AND TRACKING

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

CHILDREN'S PRIVACY

Users under 18 must have parental consent to use our services. We take special care to protect the privacy of young learners and comply with applicable children's privacy laws.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes through in-app notifications or email. Continued use of our services after changes constitutes acceptance.

CONTACT US

For privacy-related inquiries or to exercise your rights, contact us at:

support@catchupedu.com

© 2025 Mike and Boma Ventures Limited

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